NEWEST batch of BP owners!
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01-11-2013, 02:41 PM,
#1
Exclamation  NEWEST batch of BP owners!
It appears that in the NEWEST batch of Barely Pinks, *some* of the stones are un-pinking. We do not wish to alarm anyone, however, we do want to make sure that we can get all of these defective pinks back and correct the issue.

One customer's stone became "un-pinked" with just a regular cleaning in commercial jewelry cleaning. Since we have been made aware of the issue, we tested all of the remaining stone in the office, and 2 more have lost their pink. So it is not every stone and it is seemingly random.

If you ordered a Barely Pink the most recent batch, and it is still unset, we would like to take it back, and have it redone...just to be sure. We will pay for shipping, or course, and our aim is to get it back to you as soon as possible.

If you have a Barley Pink from the newest batch of stones and it is set into something, we are asking that you give it a good bath. Commercial jewelry cleaner will work, or just a basic soak of some distilled water, vinegar and dish soap. If your stone(s) un-pink, then unfortunately we will need the jewelry item back to unset the stone, and re-enhance the pink and reset it.

We are terribly sorry for the inconvenience, but rest assured, all will be corrected. Smile

Joseph Schubach Jewelers
please email jenniferc@schubach.com for quotes and inquiries
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01-12-2013, 07:07 PM,
#2
RE: NEWEST batch of BP owners!
Oh noes! I need to call Beth anyway, I've been naughty and keep forgetting.

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01-12-2013, 07:09 PM,
#3
RE: NEWEST batch of BP owners!
You said you cleaned yours already though...right? For your studs. Your oval they will likely just want to redo.

Joseph Schubach Jewelers
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01-12-2013, 07:12 PM,
#4
RE: NEWEST batch of BP owners!
Yeah, not worried at all. Big Grin I didn't hear anything from Beth so maybe my stone is ok. I think my studs are from the first batch.

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01-12-2013, 07:15 PM,
#5
RE: NEWEST batch of BP owners!
oh yeah!!! All the 4mm studs are from the first batch. I am so forgetful recently. They would have tested yours too, and to my knowledge the only ones in the office to unpink were mine, lol.

Joseph Schubach Jewelers
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01-12-2013, 08:04 PM,
#6
RE: NEWEST batch of BP owners!
What did you pick up in BP?

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01-12-2013, 08:06 PM,
#7
RE: NEWEST batch of BP owners!
Jenn, are they going to repink your oval?

One day, I'll be a crazy old lady weighed down by all my baubles and it will be glorious.
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01-12-2013, 08:16 PM,
#8
RE: NEWEST batch of BP owners!
an 10x14 oval and some small OECs and pears for dangle earrings. One of my OECs is white again too I think.

Yup, we will redo the whole lot of them. Smile

Joseph Schubach Jewelers
please email jenniferc@schubach.com for quotes and inquiries
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01-12-2013, 08:18 PM,
#9
RE: NEWEST batch of BP owners!
What are you doing with your oval?

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01-12-2013, 09:41 PM,
#10
RE: NEWEST batch of BP owners!
Probably pave. Tongue

Joseph Schubach Jewelers
please email jenniferc@schubach.com for quotes and inquiries
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